11:45AM: A BC Hydro Power outage on Saturna Island has taken down our East Point AP which will affect some Orcas customers on the North Shore.
8:28 AM: A BC Hydro Crew has been assigned to the outage. There is no posted ETA yet.
Network remains stable
We had a customer inquire about no service and no light on the POE device. The POE is a device which is required to provide “power over ethernet” to the radio or dish outside the home. The older models are black and the newer models are white. Either work fine. The cable…
Network is stable.
A power outage effect the Canadian North Shore in the early morning.
Good to have another day of sunshine.
Network is stable
**>> We had some issues with a fairly new battery backup dying on us on Buck Mt. Some issues with deliverability of service while we determined the issue. Good news is the Host at that location is adding an automated generator to that system. Improves stability!
**>> We have had a fluctuating…
Service down and intermittent for Customers being served from Buck Mt.
A router begin to overheat due to extra insulation applied for the winter. Things begin going south for customers and the problem was reported to us mid-day Feb 10. The morning of Feb 11 staff dug the old router out of the sprayed insulation…
4:15PM We have a generator charging the system and radios and service are now running normally.
2PM We have some stability off the Saturna broadcast point. We were able to contact some help there. However, as the sun begins to go down we will experience an outage related to poor battery levels.
9:25AM Power continues…
3PM Saturna island.Tree down across power lines in two locations may hamper internet access and Network Stability for Canadian customers. West End: https://bit.ly/2UgBKNP (BCHydro) East End: https://bit.ly/31fwSu1 (BCHydro)
1PM Power Restored on Saturna Island. All systems came back up.
10:20AM Lovers Cove South AP broadcasting from Waldron…
Network is functioning well.
••>> Two new customers and upgrades on Blakely Island yesterday.
••>> Not sure I’m rooting for the Niners, I’m picking them to win. I think their defense does it for them. Though the Chiefs QB will give them a run for the trophy.
Update: 1:15PM The planned outage is over. Service has been restored.
Update: 11:20AM There is a planned outage in the area. We have moved most of the customers to an alternate Access Point(AP). The outage should be over at Noon. We previously reported at Our House Mall was down. It is not.
Power outage in…
Network is stable.
••>> There continues to a stress point serving SaturnaNet in Canada. It does not concern any US customers.
••>> Added a customer on the weekend. The customer base continues to grow. We have islanders using our Surf Room when their systems don’t work. We have a steady stream of residents asking for…