Feb 10,11 2020

Service down and intermittent for Customers being served from Buck Mt.

A router begin to overheat due to  extra insulation applied for the winter. Things begin going south for customers and the problem was reported to us mid-day Feb 10. The morning of Feb 11 staff dug the old router out of the sprayed insulation and replaced with a new router.  After some configuration adjustments things begin working.  We will need to monitor the site and replace other elements of the gear over the next few days.